I have been with Kosmar for the past 5 years to Kefalonia. I would just like to say what a fantastic team they have constantly had. I cannot believe Mr Sullivans comments. First of all I would like to point out that Kosmar manages to keep its very competitive prices (compare Thomas Cooks and Kosmars prices for Liberatos Village!!)because they don't own an airline (having only the summer season buying planes would make them bankrupt!). As they do not own planes they have to hire planes for the season and as Thomas Cook and First Choice have the monopoly on British Charter planes Mr Sullivan it sometimes means that they cannot get the private jet you probably feel you are entitled to. But I am sure that a well mannered gentleman like yourself manage to put any constructive criticism to the flight attendants without any problem. As for your comments regarding Stella I cannot believe them. I have had the pleasure of dealing with Stella in my time in Kefalonia. She is a hard working, friendly, genuinely nice person. I am sure that you see programmes like "CLUB REPS" and think that the life of a rep is all drinking and having fun. You do not realise that they are away from home for 7 months of the year dealing with all kinds of problems from dealing with trivial matters right up to serious moped accidents (people leave their common sense at home they wouldn't drive at 70mph in jesus sandals and a bandana in the UK so why the heck do it abroad?!). Stella is a great rep as is all of the team in Kefalonia. Luckily she gets many compliment letters and each one is well deserved! I do hope that anyone else who has dealt with Stella could put their thoughts on here because I am sure that if she ever has time to read this Mr Sullivans comments would hurt her deeply and it would be great for her to her from all the people whose holiday she has made extra special.

FAO: OSKAR OPA - this wouldn't happen to be the same Oskars that keep dumping their stupid brochures in all of our rooms is it?. I got stopped so many times while I was taking my daughter out in her pram by these boys trying to get me to go to Oskars. Eventually I went. What a nightmare. This funny (and not ha ha funny) little man comes into the middle of the floor and starts to talk. And talk. And talk. He slags off all the holiday companies for not recommending him and he says that he is the best. Idiot. Food is below par. Owner has serious mental issues (I spoke to a rep after going there and she said that even though he offers free meals to reps none of them go there because it is so dire! And let's face facts I am sure that these hardworking reps don't get paid that much that they will turn down a free meal - it MUST be rough). Avoid Oskars.