We hired a Punto in August 2006. We exchanged E-mails with Melis in advance, who replied within 24 hours each time in perfect English. The best thing is that there is no hassle with having to pay extra for essentials like CDW - everything is included in the very reasonable price. We were met at the airport as promised, completed the paperwork quickly, fitted in (4 adults + luggage!) and off we went. We saved £80 by driving ourselves to and from the hotel rather than using transfers, which makes the £188 we paid for the car for the week look even more of a bargain. The car was brand new and behaved perfectly - loads of room for my tall passengers in the back. Kefalonia a a great place for wandering around - a car is essential for this, and Greekstones are totally recommendable. After checking in (very early) at the airport, we realised we had an hour to spare before we were due to hand the car back, so went back to the beach (which is 5 minutes away) for a final paddle! Their representative then met us at the airport, said "Have you had a good week?" (which we certainly had!) - asked where the car was, and drove away! No suspicious inspection of the car or anything. All in all, a completely friendly, hassle-free, efficient, good value service. Highly recommended.