First time with Kosmar, had a fab holiday, loved the accomodation, resort etc. Chose not to use services of rep or excursions etc as we had been before - noone hassled us at all, infact we never saw anyone from kosmar. That said there was plenty of information available at accomodation on how to contact rep if necessary.
One slight moan now....
No- where on our flight information, invoice, itinery, tickets did it say that our BM flight from East Midlands was via Lefkas!! (The flight times had been changed 2 weeks before departure) Not too bad on the way out for us as the flight took in Kefalonia first but on the way back we took off then 20 minutes later landed in Lefkas to let off passengers ongoing to other destinations. Whilst this was happening we had to claim all our hand luggage then all move to the front of the plane whilst it was reloaded with baggage for passengers to East Midlands and to refuel . This took one & a half hours!!! Eventually we took off to East Mids and the whole process meant a 5 hour+flight not good with children in tow.
It put us off Kosmar slightly as if we had had prior notification we could have been more prepared and had something to eat! Mess up with flight meals too - we had cornflakes followed by beof bourgignon! These things happen and if we werent all starving it would have been funny.
Love Kefalonia and I suppose now the memory of the flight is fading.... I will ask about flights next time