Just returned from two weeks at the Lorenzo hotel.
The staff were very friendly and helpful and the cleaners do a good job of keeping the hotel spotless.
Unfortunately the room (number 235) we stayed in was very noisy since it was situated next to the lift and the staircase and directly above the reception entrance, so there was a lot of noise from people coming back at night (up to 2am), talking, shouting, banging doors etc.We found this quite stressful and asked to be moved to a quieter room but was told that the hotel was fully booked.
One other problem was that the water supply to the shower slowed down and stopped at peak time when everyone was showering (when people were preparing to go out for the evening). We were informed that this was normal, so took to showering much earlier.
When entering the shower room & toilet, the door would not open properly but banged against the sink which was directly opposite the door. The plastic toilet seat was broken when we arrived but we did manage to get it put right the next day once we had spoken to the rep about the problem.
We went on tours and boat trips with Etam Travel and found them to be good and cheaper than the ones arranged via the rep. 8 euros less each on one trip. Etam's tour guide for the trip was Esme - what a character, she was so interesting and told you everything you wanted or needed to know about the excursion.
We found "Mythos" restaurant and "The Captain's Table" in Argastoli (near the square) to be two of the best, also "Tranta" in Lassi, all serving wonderful Swordfish etc.. Not forgetting "Premier" a well stocked cake and icecream cafe in the square at Argostoli.
Would we go back to the Lorenzo again? we don't think so.