Just Got back from Kefalonia, after reading all the comments on this trip we had to go and check it out ourselves. We saw the dolphins! Visited Rabbit Island, then got to the beach started to play beach volleyball and the sky went a dark shade of grey and down came the rain in bucket loads, we had to eat on board the boat, we tried to have a mud pack but unfortunatly the rain washed it off quicker than we put it on, so decided to have a mud fight instead! Dispite the weather the boat trip was a fantastic way to end our holiday, The captain and all his crew worked very hard, they wanted people to have a good time, there was nothing they could do about the weather it was a case of just making the most of the day , me and my eldest daughter was at the front of the boat on the way back arm in arm kicking our legs up to NEW YORK, NEW YORK, in the poring rain with ten foot waves, I went out holding a full glass of wine and finished up with half a glass of sea water!! What a fantastic day! Thankyou Captain Makis and the crew.
We have just returned from our first holiday in Kefalonia, we stayed at the Ionian Sands Villa which is part of the Ionian Sun complex in Lourdas. Kefalonia is beautiful, the Villa was very nice but a word of warning! If anything goes wrong at the villa I wouldn't expect much help from the owner, well thats when his around? or not on his mobile phone! They didn't make us feel welcome on arrival, we were met by a guy who carried one suitcase to the door had a ten minute conversation on his mobile phone and then left! he didn't explain how to use anything! Villa was complete with built in barbecue but no coals? We asked at reception if we could order some and was told he would mention it to his dad but it could take a few days, after 4 days and no sign we decided to go out and find somewhere that sold coals ourselves ( it wasn't easy) but did manage to find a shop. We thought maybe we would check the weather forecast out on the internet, they offered use of internet in reception for 6 euros, except when it went to dial up connnection it asked for a password and guess what none of the staff knew it, they phoned the owner on his mobile who wouldn't tell them the password over the phone and said he would return in 15 minutes, well 25 minutes later we got fed up of waiting! We had a power cut at our villa on our third evening, half way through cooking our dinner, we had to make 4 visits down to reception (many steps) before the owners son finally arrived to inform us it was a problem at the villa next to ours that had caused the problem and also informed us he had no idea when power would be restored and they were not responsible for any frozen food loss, we did get power on nearly 2 hours later, dinner was ruined and no apology from the owner!! Infact we didn't see anything of him, only his son.The waterfall feature on the pool stopped working, when I mentioned this I was fobbed off with some excuse and told it wasn't a feature anyway! It said it was in the manos brochure! After days of swimming through dead flys (no net provided) I mentioned this to our Rep who informed me that a guy should of been coming round regularly cleaning the pool? The rep was great, the next day the waterfall feature was working and the guy who should of been cleaning the pool turned up for the first time! thank god for reps, our holiday would of been completely ruined without her, Im afraid the owner could do with a lesson in how to give good customer service, after all we paid enough money!! Kefalonia - fantastic, we will return but not at this villa unless it's under new owners who actually show some care and consideration for their customers .