Galaxy Hotel - (Accommodation in Lassi)

Liz A           

Just returned from a week's stay at the Galaxy Hotel. VERY disappointed. This was my 6th visit to Kefalonia but the worst....... Have not stayed at the Galaxy before but we had wanted somewhere with a pool and close to Lassi (!). No warm welcome by owner upon arrival, shown to small, dark, damp room, sheets damp, light switches grubby. Complained to rep,asked to be moved, even to another resort but told nothing else available. However, we were moved to lovely bright, clean, 1st floor family-sized room with sea view. Looked forward to wonderful week's stay but........1st night woken at 3am by rats in our room, complained to rep and George next morning. 2nd night visited again, but this time closed shutter as much as poss (it wouldn't unfortunately shut completely) and doors closed, put balcony light on to scare them off. Complained again to George. 3rd night, like something out of a horror film, they returned and were not frightened off by light - they sat for over 2 hours on top of shutters and left 14 rat droppings. I subsequently found that on the 1st night they had been in my suitcase. We were extremely disappointed with the hotel, it was dark, breakfast was poor and was served inside the hotel in a very gloomy area. The pool was average but we never went near it. We had to hire a car for the whole week and couldn't wait to get away from the hotel. The drinks were expensive - bacardi over 5 euros. There was a constant smell of rotting fruit from the grounds at the front of the hotel. If you are unfortunate enough to have booked this hotel, would seriously recommend that you avoid Room 60. However, have no complaint whatsoever with the cleanliness of the room. It was cleaned every day and is possibly the cleanest room and balcony I have stayed in! However, this did not deter the rats. Would thoroughly recommend restaurant within easy walking distance - "Capitol" - best Greek salad and food we tasted during our week's stay and very friendly owner and staff. Still absolutely love Kefalonia but will certainly not be returning to the Galaxy.