Liberatos Village - (Accommodation in Lassi)

Gillian L           

Why are these apartments being voted the best in Lassi. We spent 14 days here (May-June 2003)and they were never cleaned (by cleaning, I mean with soap and water) - I felt like Hyacinth Bucket - cleaning every day - especially the bathroom which had a leaking sink from us arriving until we left. The small hill/bank people refer to is not small - it is an absolute killer - if you used taxis every day over a period of 14 days you would spend 50 euros getting up to the apartments. We have had far far better accommodation for much less - and not been treated like something on the bottom of the owners shoes because you didn't lie around the pool or drink and buy from their bar/supermarket. The Greeks here are not the most friendly - in fact they can be quite abrupt and rude when they feel like it - we personally would not recommend this village or the area. We looked forward to this holdiay as we had tried to get into the village for a period of 3 years - I really wish we had not bothered.

Kosmar - (Tour Operators on Kefalonia)

Gillian L           

We went to Kefalonia from Newcastle in May 2003. The flight was delayed 12 hours. We flew with a company called HOLA - no wonder we worried beforehand. We were due to fly with Excel but they changed this to another airline and then changed again to HOLA. What a disgrace. Before boarding this chap stated he used to fly this type of plane in the war (shows you how old and decrepit it looked). No entertainment - not even a radio - stroppy stewardesses and horrible food (not that its ever that good - but this was disgusting). We took out Kosmar insurance and they confirmed we would receive a refund for the 12 hour delay - we have now been told by the insurance company that we will not receive anything as we were only delayed 11 hours (3.15pm in the afternoon until 3.15am the following morning) does that not add up to 12 hours. The letter we received from HOLA showed totally different times to those we recognised. Kosmar need a good kicking for the way they treat their customers. Unfortunately once they have your money there's not a lot you can do. There were people from Bristol in our resort who had had a 12 hour delay going out the week we arrived and the middle week of our holiday - even when we left their flight was delayed by another 3 hours going out. Good luck - I hope your flight is/was on time - both going and leaving.