Thomas Cook - (Tour Operators on Kefalonia)

Irene Smith          10/10

We recently returned from Skala, Appollo Apartments. We were a group of five, myself, husband, daughter, son-in-law and one year old daughter.

Our daughter, Joanna had stayed there a number of times and is friends with Christos and Natasha.

Our rep was Andrea, one of the best I have ever met. Friendly, understanding, warm-hearted, hard-working and always helpful.

We were dreading the departure at Argostoli airport. Andrea and her team were there shepherding the passengers with total ease and efficiency, making our fears vanish. She is a real gem and I hope my comments are forwarded to her.